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About MelbcarltonA Melbourne provider that puts people first
We believe everyone deserves support that respects their choices, celebrates who they are and helps them live the life they want.
Rooted in community care
Melbcarlton Home and Community Care is a registered NDIS provider based in the heart of Melbourne, with our office on Little Collins Street. Melbcarlton Home and Community Care is the trading name of Melbcarlton Family Day Care Pty Ltd. We support people with disability and their families across Melbourne with personal care, community participation, shared living, support coordination and early childhood supports.
Melbcarlton began in 2012 as a family day care service in Carlton, led by our director Kassa Yirdaw. As families asked for more help at home and in the community, we grew into home and community care in 2016 and then into NDIS disability support. More than a decade on, we're still a locally owned, family-run business, led by someone who knows our participants and our support workers by name.
We keep things personal. You'll get to know your team, your coordinator will answer your call, and your goals will guide everything we do.
Kassa Yirdaw
Director & Home and Community Care and NDIS Manager
Kassa has led Melbcarlton as director since 2012 and has managed our home and community care and NDIS services since 2016. Kassa is hands-on, overseeing participant care, supervising our support workers and team leaders, and making sure every service meets the NDIS Practice Standards.
As a qualified trainer and assessor, Kassa has trained and assessed community care students, including supervising their aged care work placements. That experience shapes how our team is recruited, coached and supported. Kassa believes in care that respects each person's rights, culture, values and beliefs, and in building strong relationships with families, support coordinators and the wider community.
Qualifications
- Certificate IV in Disability
- Certificate IV in Home and Community Care
- Diploma of Early Childhood Education and Care
- Certificate IV in Training and Assessment
- Graduate Diploma in TESOL
- Bachelor of Business, Victoria University
What Kassa oversees
- Quality, safe, person-centred care
- Monthly 1:1 supervision of support staff
- Regular home audits & medication checks
- Supported Independent Living homes
- Complaints & continuous improvement
- Training & staff development
What guides us every day
Respect & dignity
We treat every person as the expert in their own life.
Choice & control
You decide what support looks like, who provides it and when.
Inclusion
Culturally safe support that welcomes every background and identity.
Safety & quality
We meet the NDIS Practice Standards and keep improving.
Carefully chosen, well trained, genuinely kind
Every support worker is recruited for their values as much as their skills.
- NDIS Worker Screening Check
- NDIS Worker Orientation Module completed
- First aid & CPR
- Ongoing training and supervision
- Matched to participants by needs, interests and language
Want to make a difference?
We're always looking for caring support workers across Melbourne. Flexible hours, supportive team, meaningful work.
Register your interestReady to talk about your support?
A free, no-pressure chat with our team. We'll explain your options and how your NDIS plan can be used.